Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us, including:

• Account registration information (name, email address, phone number)
• Profile information (username, gaming preferences, avatar)
• Payment information (billing address, payment method details)
• Communication data (messages, support tickets, feedback)
• Tournament participation data (game statistics, rankings, achievements)

1.2 Automatically Collected Information

We automatically collect certain information when you use our platform:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Gaming data (game performance, match results, playtime)
• Location data (general geographic location based on IP address)
• Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information from third-party services, including:

• Social media platforms (when you connect your accounts)
• Payment processors (transaction confirmations)
• Game publishers (verification of game ownership)
• Analytics providers (usage statistics and insights)

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our gaming platform services
• Process tournament registrations and manage competitions
• Calculate and distribute prizes and rewards
• Personalize your gaming experience and recommendations
• Communicate with you about tournaments, updates, and promotions
• Provide customer support and respond to inquiries
• Ensure platform security and prevent fraud
• Comply with legal obligations and enforce our terms
• Improve our services through analytics and research

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, including:

• Cloud hosting and data storage providers
• Payment processing services
• Email and communication services
• Analytics and marketing platforms
• Customer support tools

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal requests from government authorities
• Court orders or subpoenas
• Legal proceedings or investigations
• Protection of our rights and property
• Prevention of fraud or illegal activities

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections outlined in this policy.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

• Unauthorized access, use, or disclosure
• Accidental loss or destruction
• Malicious attacks and data breaches
• Improper alteration or modification

Our security measures include encryption, secure servers, access controls, regular security audits, and employee training on data protection best practices.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• Account information: Until you delete your account or request deletion
• Tournament data: As required for prize distribution and record-keeping
• Communication records: For customer support and legal compliance
• Analytics data: In anonymized form for research and improvement

We will securely delete or anonymize your information when it is no longer needed, subject to legal and regulatory requirements.

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Portability

You can request access to your personal information and receive a copy in a portable format.

6.2 Correction and Update

You can update or correct your personal information through your account settings or by contacting us.

6.3 Deletion

You can request deletion of your personal information, subject to legal and operational requirements.

6.4 Opt-out

You can opt out of marketing communications and certain data processing activities.

6.5 Data Portability

You can request a copy of your data in a machine-readable format for transfer to another service.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform:

• Essential Cookies: Required for platform functionality
• Performance Cookies: Help us understand how you use our platform
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used for targeted advertising and promotions

You can control cookie settings through your browser preferences, though some features may not work properly if cookies are disabled.

8. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

For users between 13-17 years old, we require parental consent for participation in tournaments with monetary prizes and certain platform features.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information during international transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our platform
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our platform after changes become effective constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: